By using our website, user agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update the information at any time without prior notice. 

 We use USPS for shipping

Tracking will be provided via email once your order has been shipped.  If you do not see any movement or updates on your tracking please email customer service at  newagegoodz@gmail.com 

For Domestic Orders: Once your order is dispatched it typically takes an estimated 3-7 business days, depending on the shipping method chosen at checkout.  

**Shipping fees are non-refundable. If your package is returned back to Newage due to an undeliverable address, we will issue a credit for the amount of the items only. A reshipping fee will be applied if you request a reshipment, we will not deliver to the address listed in your original order. We are not responsible for lost/stolen/damaged shipments.

Return Policy

If for any reason you are not happy with your purchase, please contact customer service. Please allow 2 weeks from the time you mail your order for your return to be processed. We will notify you via email once your return has been processed. 

*Merchandise must be returned within 07 calendar days of receipt.

*Merchandise must be unworn, unused, unwashed in original packaging with tags attached

*Sale / discounted items items are final sale

*Shipping fees, duties, taxes, customs fees are non-refundable on returns or exchanges.

*All UNDERGARMENTS are final sale and cannot be returned or exchanged.

U.S. Returns

Orders may be returned using any shipping method of your choice at your expense; we suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages. Please include your invoice or returns form when mailing your return to the address below:

 Items can be returned to the address below:

NEWAGE GOODZ

510 NORTHWOOD RD

WEST PALM BEACH FL, 33407

Refunds and Processing

*Please allow 2 weeks from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.

To provide the best customer service, any concerns regarding orders must be received in writing within 7 days of delivery.